The digital identity environment in India is ever-changing and SSUP Portal (Self Service Update Portal) contributes significantly to the ease of management of Aadhaar. Rather than going to enrolment centres to make petty corrections, Aadhaar users are now able to make amendments to demographic information without leaving the safety of their homes as an official system of UIDAI allows. As millions of users trust on Aadhaar to do banking, subsidies, education and KYC checking, it has become critical to maintain information accuracy. This article will provide complete information about SSUP Portal.
What is SSUP Portal?

SSUP means Self Service Update Portal which is an online portal which was implemented by the Unique Identification Authority of India (UIDAI) to allow Aadhaar holders to update their personal demographic information, without having to visit an Aadhaar enrollment center. The system is available on the official myAadhaar portal and it requires Aadhaar authentication and OTP-check to the registered mobile number, which guarantees secure access. Using this portal, there are errors that the user can make corrections which include updating their name, changing address, changing date of birth, changing gender, updating mobile number, email address and changing their language preference. The SSUP Portal is 24/7 and eliminates the long lines at physical offices and provides a secure and convenient method to handle Aadhaar-related information online.
SSUP Portal Login Process
To do login to SSUP follow the below steps:
Step 1: Use your browser and go to the official myAadhaar site at https://myaadhaar.uidai.gov.in. Ensure that you have entered the right UIDAI site before going further.
Step 2: On the homepage, a button named Login or Update Aadhaar Online should be clicked. This will take you back to the safe login page.
Step 3: Type your 12-digit Aadhaar number in the necessary box. Check the number twice so that it does not give out wrong logins.
Step 4: Pass the CAPTCHA verification at the given screen. This is to ensure that the request is being made by a genuine user.
Step 5: Press the button of Send OTP to obtain a one time password in your registered mobile number. Wait several seconds until the OTP arrives.
Step 6: Fill in your mobile-received OTP and continue. OTP authentication facilitates the safe entry into your Aadhaar account.
Step 7: Agreed with terms and conditions and clicked continue to open your Aadhaar dashboard. It is at this point that you can begin to update demographics.
Note: This is only possible when your mobile number is associated with Aadhaar, otherwise you have to go into Aadhaar Enrollment or Update Center to associate your mobile number with Aadhaar.
Details that can be updated using SSUP Portal
The portal is completely online in terms of demographic updates. There are still biometric changes which need physical visits.
Supported Online Updates
- Name
- Gender
- Date of Birth
- Address
- Mobile number
- Email ID
- Language
- Offline-Only Updates
- Fingerprints
- Iris scan
- Photograph update
Aadhaar Update Fees
| Update Type | Fee | Documents Required |
| Name / DOB / Gender | ₹50 | Proof of Identity |
| Address | Free (validation letter) or ₹50 | Address proof |
| Mobile / Email | ₹50 | OTP verification |
| Language Change | Free | No document |
Updating Aadhaar Details Online through SSUP

Once the user successfully logs in, they may make changes to their Aadhaar demographic information directly on the dashboard through the online update service
Step 1: Click on the menu dashboard and select Update Demographics Data. This choice is the online correction form.
Step 2: Select the field to update e.g. name, address, date of birth, gender, mobile number, email or language preference.
Step 3: Key in the amended information and be very keen to key-in the corrected information as stated in your supporting documents. Do not make spelling errors to be rejected.
Step 4: Add valid supporting documents as PDF or JPG file (less than 1MB). Make the document clear and readable.
Step 5: Check the preview page to confirm all the information that has been typed in before submission. This step helps avoid errors.
Step 6: Submit online update fee (where necessary) by using UPI, debit card, credit card and net banking.
Step 7: Place the request and record the URN/SRN (Update Request Number) created to track its status subsequently.
Processing Time:
The process of verification and approval generally takes 10 to 90 days, based on the validation of documents and UIDAI processing.
SSUP Portal Accepted Documents List (2026)
UIDAI accepts specific documents for verification.
Proof of Identity (POI)
It can be Passport, PAN Card, voter ID, Driving License or any Government Photo ID. Your name and photograph should be clearly indicated in the document.
Proof of Address (POA)
Accepted are Bank Statement, Electricity Bill, Water Bill, Gas Bill, Rent Agreement or Property Tax Receipt. Bills have to be fresh and should bear the full address adequately.
Proof of Date of Birth (POD)
Birth Certificate, Passport or SSLC Certificate may be submitted. The update request details should be precise with the date of birth.
General Requirement
Documents should be understandable, not old and self-tested.
SSUP Portal Features and Services
The main features and services of SSUP portal are given below:
Online Updates
The SSUP portal enables subscribers to make essential changes to personal demographic information that includes name, address, date of birth, gender, language, mobile number and email directly via the online portal. This will remove the necessity of going to Aadhaar enrollment centers to make minor corrections.
Status Tracking
Users experience easy tracking of their update request through the URN number or SRN number given after submitting. The tracking system indicates the pending status, under verification status, approved status, or rejected status of a request.
e-Aadhaar Download
Users are able to download their updated e-Aadhaar immediately after updates in PDF format. The online Aadhaar is legally binding and may be utilized to perform KYC, banking, and government services.
PVC Card Order
The portal offers an opportunity to order a secure Aadhaar PVC card at a low cost. The card is dispatched to the registered address by the post.
Update History
The SSUP will contain a history of past updates to Aadhaar by the user. This aspect allows users to revise the changes and keep transparency in the records of identities.
Virtual ID (VID)
The process of generating virtual ID is an extra level of privacy as the user can share a temporary ID rather than Aadhaar number. This minimizes the chances of misuse of data during authentication.
Aadhaar Lock/Unlock
To avoid non-authorised biometric authentication, users are allowed to lock their Aadhaar number. When there is need to verify Aadhaar, the unlock option may be activated at any point in time.
Benefits of using SSUP Portal
The main benefits of using SSUP porta are given below:
Time Saving Convenience
The SSUP Portal enables the Aadhaar holders to update the details without the need to visit enrollment centers. This wastes time on traveling, time in long queues, and paperwork.
Easy Online Access
The portal is accessible 24/7, and it supports mobile and desktop browsers. The user is in a position to place an update request at any time that is convenient.
Secure Identity Management
OTP authentication and UIDAI safety measures ensure user information is safeguarded when updating. This is a guarantee of security of personal identity online.
Cost Effective Service
The majority of updates are not costly since most updates attract minimal charges in contrast to offline visits and agent fees. Other services such as language updates or address validation are even free.
Transparency and Tracking
URN/SRN numbers are sent to the users to track the progress of their request in real time. It minimizes uncertainty and enhances confidence in the update process.
Reduced Fraud and Errors
Digital verification reduces the number of errors in the hands of employees and eliminates unauthorized modifications. Proper Aadhaar information will prevent banking, subsidies, and government program problems.
Checking Aadhaar Update Status (Step-by-Step)
Step 1: Open your browser and go to the official myAadhaar portal. Ensure that the site has the domain name, .gov.in to secure it.
Step 2: Click on the option Check Update Status on the home page. You can use this section to monitor submitted update requests.
Step 3: Enter your URN/SRN number which is obtained after placing the update request. Check the number twice to prevent mistakes.
Step 4: Type in the CAPTCHA verification on the screen. This is done to verify that a request is placed by a legitimate user.
Step 5: Choose Submit/View Status to proceed. The system will show the status of your Aadhaar update.
Step 6: Monitor the status message on the screen. The possible outcomes are Pending, Under Review, Approved, or Rejected based on the development of verification.
Common SSUP Portal Problems and Solutions
OTP Not Received
In some cases, OTP is not received by the user because the network may be faulty or a mobile number is not registered. Wait a couple of minutes, re-try once more, or make sure that your Aadhaar-linked mobile number is energized.
Document Upload Failure
The problems with uploading are typically due to the mismatch of a file size or a format. To prevent rejection, always upload one under 1MB of clear PDF or JPG files.
Login or CAPTCHA Errors
Login attempts can be prevented by Captcha discrepancies or timeouts. Clear browser cache, refresh the page, or use another browser, Chrome or Firefox, to access the page more smoothly.
Update Request Rejection
A request can be denied when the documents fail to match the information entered. Check spelling again, paperwork is uploaded, and documents are self-attested and resubmitted.
Portal Not Loading or Slow
The SSUP portal can be slowed down due to high traffic or maintenance temporarily. Attempting to access during off-peak times or change to a consistent internet connection.
Status Not Updating
The update status sometimes takes time to be updated in the system. Wait several days and revisit with the right URN/SRN number.
Mobile Number is not registered
When OTP log in is not successful, several times, it is possible that your mobile is not registered with Aadhaar. First update your mobile number by visiting the closest Aadhaar Enrollment center.
SSUP Portal Statistics and Usage (2026)
The portal plays a key role in maintaining updated KYC data nationwide.
| Metric | Data Estimate |
| Aadhaar Holders | 1.38 Billion |
| Annual Update Requests | 50+ Million |
| Online Update Preference | 80% Urban Users |
| Avg Processing Time | 30–45 Days |
Additional Aadhaar Services Available
e-Aadhaar Download
A digitally signed copy of Aadhaar may be downloaded by users, at any moment, on the portal. It is a legally binding PDF format that can be utilized in banking, KYC and government services.
PVC Aadhaar Card Order
The portal enables the citizens to request a secure PVC Aadhaar card online. UIDAI prints the card and sends it to the registered address after payment of a small fee.
Aadhaar Lock and Unlock
To enhance security, users have an option of temporarily locking their Aadhaar number to avoid misuse. It may be opened any time it is necessary to access authentication services.
Virtual ID (VID) Generation
Virtual ID offers the option of sharing an alternative number as opposed to the Aadhaar number. This option enhances privacy in the process of verification or online KYC.
Aadhaar Update History
The dashboard will provide a full history of past update requests and approvals. This assists the users in tracing the modifications that occurred to their Aadhaar details.
Address confirmatory letter service
In case the users lack address evidence, they may post an address validation letter. The address is verified by a verifier ensuring easy update without the use of traditional documents.
User tips for easy submission (India 2026)
- Prepare all the necessary documents in digital format to be able to jump start the update process on the SSUP portal.
- It is recommended that you regularly update your Aadhaar information to prevent disruption of banking KYC or SIM verification and to eliminate the problem of rejection.
- Leverage Aadhaar to be connected with UPI, bank accounts, and government subsidy programs to enable smooth digital transactions and transfer of benefits.
- Aadhaar can also be linked to transport services and other welfare schemes in which users in Delhi will enjoy access to the welfare services more easily.
Conclusion
The SSUP Portal will be a significant milestone towards citizen-driven digitally-governed India. UIIDA has also made Aadhaar holders rely less on physical offices and more on managing identity in the country by offering the ability to update any details online in a secure way.
With the future of banking, welfare programs, and digital authentication heavily relying on Aadhaar, the importance of keeping the data accurate can never be overstated. The SSUP Portal has ensured that millions of Indians are able to manage their identity quickly, safely, and conveniently making it a digital service that should be essential in 2026 and beyond.
FAQ’s
SSUP Portal is a web-based Aadhaar self-service portal whereby one can update personal information without traveling to an Aadhaar center.
The updates are free some and most of the demographic updates carry the small fee of ₹50.
Yes, when you already have a mobile number, otherwise, visit an Aadhaar center.
Processing normally lasts 10 to 90 days with or without verification.
No, biometry such as fingerprints or photo shall be updated at an Aadhaar enrollment center.

